Solved

Bluecherry server install on Ubuntu 13.1: error downloading https://serverip/ajax/login.php - internal server error

Ruben de Wolf shared this problem 3 years ago

After installing the bluecherry server on a fresh Ubuntu 13.1 install, the windows client cannot login and shows the error: Login error: request failed: Error downloading https://serverip/ajax/login.php - server replied: Internal Server Error

No clue what went wrong. Any ideas?

Comments (5)

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Ruben,

We do not support 13.1, we support only Ubuntu LTS (long term supoorted) versions of Ubuntu -- 12.04 and 10.04 (no longer supported by canonical).

My guess is that a few things went wrong during the installation as not all required packages/versions may be available for 13.1.

Thanks,

Alex.

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Alex,

Thanks for your reply. I''ll downgrade and hope this will resolve the issue.

Regards,

Ruben.

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Ruben,

I think it should, if it does not, please let us know here or by emailing support@bluecherrydvr.com, using chats on our websites (http://bluecherrydvr.com) or by calling +1-573-642-6161 (x203).

Thanks!

Alex.

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Hello,

We are working on old threads and came across this one. If this problem still exists, please reply so we can look into it.

Thanks

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Downgraded my OS to resolve this issue. Running BB on Ubuntu Linux 14.04 without any issues now.