BC Capture card supposed to be recording at 704x480, saved video is all 352x240
I've got the BC 8 Port capture card, I have all 6 of my cameras set to 704x480.
The video saved from the client is half that.
Where do I go to get the full resolution video, or has it been recording at half resolution for months?
To double check, I changed each camera to 352 and then back to 704 to make sure it's not a display quirk where it's been set to 352 all along. Each change states the changes were saved successfully.
I looked back at some video saved from 11/2015, same camera, no changes to anything in the entire security system and that video was 704x480. Now apparently all cameras are 352 with no known changes in hardware or software, except for possible an update to the BC server software. I can't pinpoint when the problem occurred since we don't need to pull video that often.
Even after changing to and from the low res, the video is still being saved at 352 for new clips.
The only other thing that I think may be suspect is that I'm using the 'experimental' motion detection and there's an option that says "frame downscale factor" and it's default is .5, which I left alone when configuring the cameras.
Changed it to 1.0 just to see, didn't make a difference.